[ and ] can be used as wildcards within searches; for example, to search for all customers whose names begin with 'FR', enter 'FR]' in the Name field on the Customer Maintenance page, and click Search - New. To find all customers whose names end with 'ITH', enter '[ITH' in the Name field on the Customer Maintenance page, and click Search - New. To find all customers with 'ANE' anywhere in the name, enter '[ANE]' in the Name field, then click Search - New.

Experiment with wildcard searches for a short time, until you are confident that you can use wildcard searches easily.